Union Assurance PLC closed the first half of the financial year as the fastest-growing life insurer, achieving a 65% growth in regular new business premiums among the top 5 life insurers in Sri Lanka amidst a pandemic-affected business landscape.
The company recorded a Gross Written Premium (GWP) of Rs.6.5 Bn during the six months ending 30th June 2021 with an increase in top-line growth of 29% compared to the corresponding period of last year (2020).
Commenting on the performance of the Company, Jude Gomes, the CEO of Union Assurance stated, “The results recorded by Union Assurance from January to June 2021 are underpinned by the strong performance and strategic drive to become the fastest-growing life insurer among the top five players in the industry. Our key enablers were the digital transformation efforts and customer-centric initiatives facilitating multiple platforms for contactless customer support such as a 24/7 trilingual call centre, online chatbot, WhatsApp, Clicklife self-service app, and Clicklife digital product. We honoured over Rs.1.7 Bn in claims, including those related to COVID-19, fast-tracked through digitization. As we continued to exercise utmost caution for employee safety through the continuity of COVID protocols, we ensured an inspired, inclusive and engaged team to deliver on the commitment to our stakeholders.”
Upholding sustainable growth, the Company recorded a 5-year Compound Annual Growth Rate (CAGR) of 13% Gross Written Premium. Moreover, the Company’s Profit After Tax (PAT) increased significantly by 19% during the first half to Rs. 402 million, while the Profit Before Tax (PBT) stands at Rs. 462 million. The Company also continues to maintain a healthy Capital Adequacy Ratio of 300%, which is significantly higher than the regulatory requirement of 120%.
In addition to its strategic performance goals, Union Assurance continued to make progress in key areas related to the Community and People. The Company made significant contributions to the Community by supporting displaced flood victims with over 3,000 meals and provided much-needed medical equipment to hospitals for COVID care. Among its People, initiatives are Diversity and Inclusion at the workplace to ensure equal opportunity for all through expanding hiring commitments and education. Union Assurance was certified as a Great Place to Work for the ninth year and recognized among the Best Places to Work in Asia.
Union Assurance is a part of the John Keells Group, and the most awarded Insurance company in Sri Lanka, completing over three decades of success. Set to empower the Sri Lankan Dream, Union Assurance offers Life Insurance solutions that cover education, health, investment, protection, and retirement needs of Sri Lankans. With 76 branches and an over 3,000-strong workforce, Union Assurance continues to invest in people, products, and processes with a customer-centric focus to be responsive to emerging changes in the Life Insurance industry.